Air Conditioning & Heating Installation
Air And Water Residential
Open today
9:00 am - 5:00 pm
Air And Water Residential
Air conditioning, Heating and Hot Water - We are not the biggest but we are working hard to be the best for our products, installation quality and customer service.Air conditioning
- ducted reverse cycle air conditioning
- evaporative coolers
- split system air con : wall splits, multi-head, cassette
- commercial systems: VRF, package units, duct sock and indirect evaporative
Brands - Daikin, Panasonic, LG, Toshiba, Carrier, Actron and Cool Breeze
Heating
- gas fires (free standing and inbuilt)
- ducted gas heating
- wood fires (free standing and inbuilt)
- space heaters
- reverse cycle air con (ducted and split systems)
Brands - Braemar, Heat n Glo, Rinnai, Regency, Quadra, Kemlan and Masport
Hot water
- solar hot water
- heat pumps
- Rinnai Infinity
Brand ...read more
Contact details
Services
- Residential
- Installation
- Refrigeration Systems
- Wall Split Systems
- Service
- Upgrades
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Brands
- Daikin ducted & split systems LG ducted & split systems Cool Breeze evaporative aircon Panasonic ducted & split systems Braemar ducted gas heating Rinnai hot water and gas heaters/fires Heat n Glo gas fires Regency gas and wood fires Masport wood fires Quadra wood fires
Payment options
- Cash
- MasterCard
- EFT
- Cheque
- Direct Deposit
- EFTPOS
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Just checked with ASIC this company has gone into liquidation. We may lost all of our deposit. Please beware consumer
Dear,
I paid the deposite and the company was gone and the one earth outlet pty ltd compay take the case, they sell the similar item but the price is increasing and the deposite is 50% discont to back,. however, if compair with the original price includind the deposite , i still lost my deposite. how about your. did you pirchsed any from them?
I am sorry but I must state that I do not agree with the negative comments against this company.
My experience with air and water has been nothing but positive.
After 20 months of the installation of my ducted air conditioning a problem occurred.
The response from air and water was immediate, professional and carried out in a timely manner.
I would personally like to thank Don,Randi,Aaron and Harry for their personal involvement
with this situation.
I would highly recommend this company.
They had a competitive price (cheapest of 3 quotes) & were pretty quick giving us a quote & organising the job (ducted inverter sytem). Really let down by rough installation work though. My advice to company owners would be to go out & check the work your tradesmen (or contractors) are doing. Most of our installation seemed to be done with a big chisel & a big hammer. Cracked our ceiling in two spots. Left a lot of mess behind as well (roof insulation all over our kitchen benches, sofa & kids beds) & made no attempt to clean up after themselves. Not impressed!
Hi Chico Chico,
I can't find any job with such an issue. Do you mind just checking that it was Air and Water Residential as I have spoken to both the installation manager and owner and they do not believe this is our job.
Kind regards
Julie
I had a very mixed experience with this company. The staff turned up bang on time - great. But then they miscounted the number of outlets we needed which wasn't picked up until the day before installation - bad. They also designed a system putting two outlets in the same room on different zones - bad. All the equipment/parts turned up when promised the day before installation - great. But all the wrong outlet sizes were delivered - bad. The installers turned up on time - great. But did a rushed and sloppy install, damaging our ceilings (required plaster/paint repair (at our cost) in every room except one) in the process - bad. Left our bore pump (nothing to do with the A/C!) disconnected - bad - and couldn't provide clear instruction on using the system as it was "only the second one of this type we've installed" - bad . We paid a premium price for bad removal & then rubbish was left all over our house and driveway - bad. Emailed the management with ...read more
Hi,
I do apologise for your bad experience with our company. It's not the forum to go into the detail here but I agree we made a number of mistakes on your job. I appreciate your acknowledgement that they were rectified promptly.
I asked you to send photos in so the owner/manager (Don) could respond to you. I apologise that he never did. At that time he was recovering from major unexpected surgery which occurred at the hottest week in over 40 years and so by the time he got to your file and correspondence all issues had been resolved. I should have advised you of this and apologised on his behalf but we were all left rather on the back foot with Don being off sick for 6 weeks and only on light duties for a month thereafter.
Again I apologies for your bad experience and accept your fair review.
Kind regards
Julie
Co-owner and wife of Don
