Audiovisual Equipment Installation
Antenna Masters
(08) 9240 8980
Balcatta
WA, 6021
Antenna Masters
Our local knowledge means we have the right antenna for you. Reliable service with local installers in your area.Antenna Masters provide proven and cost effective solutions, offering value for money and exceptional services, including:
- Antenna installation
- TV Wall Mounting Installations
- Repairs and Servicing
- Phone and Data Point Installation
- New TV Points & ...read more
Contact details
Poor customer service, very expensive and tardy. Would not recommend
I live in a rental appartment building and after having no reception for over two weeks, replacing the cord checking all ports and speaking to the neighbor who also had no reception I decided to call my real estate agent to organize someone to come and have a look...the guy canceled on me at time of booking then showed up late the following day to tell me that is was working fine and this problem has happened at the same apartment building and because I had the cord in the foxtel port( because I wanted to make sure so i tried them both ) I was charged $250 for a call out fee
Expensive and not helpful, would not recommend.
I needed assistance after they had done a job and were paid, they were not interested and were very rude. Would never use again or recommend.
Hi Bitedgie, i'm sorry to hear that your experience with us was anything less than stellar. We pride ourselves on the quality of our customer service so we take these sorts of concerns very seriously. If you'd like to email us your order number contact details we'd like to check this out to isolate where the issues occurred. Thank you again, your feedback is invaluable as we continually strive to improve our customers' experiences.
On time and good job. A bit expensive; $300 to install a new antenna using our existing cable and pole.
Hi Woodduck, thank you for taking the time to leave a review. When our customers are not satisfied, we are not satisfied. If you would like to email us your contact details we would like to see that your existing mast and cables are replaced. After 33 years in the industry we had hoped that by giving our customers a final price estimate before any work is completed that we could eliminate misunderstandings about the cost of our services and equipment. Meanwhile, we appreciate your business and don't want to lose you as a customer so please do get in touch!
