Artarmon Mazda

A great experience at Artarmon Mazda!!! I hadn't bought a new car in a long time and was dreading it. I had been to two other dealerships that week. We kept looking and then saw Mike O'Shea at Artarmon Mazda and had an absolutely wonderful experience. We went for a test drive and Mike explained everything about the features of the car. He came up with a no non-sense approach to get us the best price to get our business. We signed the contract there and then and are so so happy. Mike was very communicative leading up to the delivery. I am pretty fussy and he was there to make me happy. Such a lovely man to deal with. Thank you Artarmon Mazda :-)

I rarely write reviews, but on this occasion I have chosen to write one. Sadly, it is due to the very poor and very very rude behaviour of an individual at the Mazda. It is not right to be rude to people. Not sure if this is a training issue or what. But one thing for sure I will never be going back to them again.

Beware of the dishonesty at Mazda Artarmon. After leaving my car for a standard service, I noticed they cracked the weathershield above the window. It then blew right off when I was driving home. The manager refused to admit this, saying I need to prove the damage wasn’t there already. My advice is please read all of the reviews before using Mazda Artarmon, as it seems there are many cases of them damaging your car but refusing to admit it. If you have no other choice, please take photos of ALL areas of your car before leaving it with them, or simply go to another Mazda/Ultratune.

Poor Service Results.
Took my car for a service and did mention the istop function was non functional.The battery was tested during service and as deemed as funcional.
Service result said it was due to software issue and a software reset was performed.
Issue was not fixed as istop issue came back next day of service.
Battery failed after a WEEK of service and car during road trip to Queensland. The airbag failed at motorway whilst car was driving at 100km/hour. Car flashed motor engine failed.
Very distressfull situation.
Car was taken to Battery World and battery was deemed as faulty. Replaced battery. Istop function is now functional with no problems.

Called mazda expressing my disappointment and only received a "the battery was deemed as functional at the time of service. Sorry for your experience". I do not trust their service results. Not taking my car back to this shop.

Please dont buy from this s......e dealership. Specially manager name start with J and I will give you hard time for sure. I bought a car worth $35000 and both saying that this is a company demo and no one informed me about stamp duty. After month i received a latter from Service NSW for stamp duty and fine, i contact manager from who i bought this car name J..... , his resposce was "oh fine gone up", who dint explained me at first stage and now you giving me this response. Please be carefull people. everyone from dealership is not trust worthy.