Balcatta Volkswagen & Subaru Specialists

Took my Passat for service and brake repairs. The team was very informative and helpful. Car was done on time.

took my vw golf in to have the water pump repaired. I follow up with phone call to them they advise me should replace water pump and have a full service and cost involved. one week later I phone again told car all good ready to be collected price had been increased by nearly $400. say i should have received a call to advise before proceeding with extra repairs had price reduced by $300. Couple of days later returned car as it was still over heating. They wanted to charge me extra I refused to pay for $120p/hr labor and paid just for parts. The mechanic advised me that Golfs aren't any good and I should think of selling mine. When i started my car it wouldn't start immediately and was shaking and running very rough. Took the car to a different mechanic after explaining how the car was running he immediately suggested that it was a cracked head. After he inspected car he confirmed the worst. In fact i asked if BALCATTA VW & SUBARU SPECIALISTS should have ...read more