Bennett Couriers

Hi I purchased 2 item through eBay and I they were to be sent to Bennett's couriers 318 Etiwanda ave Mildura and I have been trying to find them as they have gone missing so today I phoned Bennett's couriers in Mildura today 7/6/2012 and politely asked a staff had my item showed up and then I tried to give her an up to date description of my missing item next thing she said out loud and in a very aggressive manner ( don't harass me go and chase up your missing item with hunter express not me and slammed the phone down in my ear I couldn't believe it she would have to be up there with one of the rudest people that I have ever met not good for a company she should be enhancing the company that she works for not giving them a bad name.