Big W

Love the party store here! There's always amazing discounts on there, and the staff are simply wonderful. They are helpful in helping you find the most suitable items for your party

Bought fertiliser- it had baby grasshoppers in it. (Which is bad as they can eat the roots of the plants).
I complained - and the staff member was indifferent about the situation. It was inconsiderate.

Went in to see if they had the batman vs superman backpack that they had advertised couldn't find it so asked staff she was more then helpful even going so far as going to the back docks and getting it off a pallet for me the lady was a delight and actually helped so it was a great experience.