Outdoor Home Improvement
Brisbane Garage Door Centre
Open today
8:30 am - 5:00 pm
Burpengary
QLD, 4505
Brisbane Garage Door Centre
Contact details
Payment options
- EFT
- MasterCard
- Cheque
- Money Order
- Cash
- Direct Deposit
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Opening Hours Detail
- Closed Public Holidays
Not happy with the after sales service. Promise to be here to fix a minor but poor quality finish the excuse include will get the management to ring back to will be there Monday, this has been happening for 3 months so I think it is time to express my dissatisfaction, they agree it needs fixing and "we have the part" but still not fixed.
We ordered our product, but on install we had a couple of things go wrong (ie. not to order specification) ... yes things can go wrong, but they can be fixed. Everything was fixed/changed in a professional and timely manner without hassle. Pleased and very impressed with the way it was handled and with our final product.
The guy answering the phone was excellent and instilled every hope that this would be an easy process. The guy quoting on the other hand was useless. Clearly listening wasn't this fellas strong point. After assuring me that the quote would be done and delivered within 2 days(via email), after a week I called him and he didn't even know who I was. I finally received the quote and its was triple what I was quoted form other places.........apparently my job was out of the ordinary. There are plenty of other places around that offer superior service and price, my suggestion would be to use these other places.