Hardware Stores
Bunnings Crossroads Warehouse
I could not have asked for a better experience.
After having issues with the store in Campbelltown. Where they refused to honour gift vouchers issues with our insurer, after we were broken into a few weeks ago. The staff at the Cross Roads fell over to themselves to help us. They were kind and friendly after we told them our situation. I would not hesitate to recommend this store for good service and advice. They made our day!
In shopping at this bunnings 2 days in a row, with hope of better service the following day, I left the store appauled and disapointed.
The female assistant at the desk was more than heplful with the task of their so called beat any advertised price by 10%.
0After a long and enduring process with consistant attempts by the assistant trying to contact someone with authority, to clarify beating the price (with two names that keep ringing in my head of the so called operation managers, Mark and Leasa) the best they would do, without explaination was to just say "match the price".
The poor assistant continuously attempted to contact these two care bears without provail until she had asked another team member to have them call her or attend as she would appreciate on the customers behalf an explanation as to why the 10% was not ...read more
This is a smaller Bunnings compared to the other ones around, but still fairly large. There are not a lot of staff here, I always have to walk around to be able to find someone to help me and usually they have to page someone on the speakers to come help me. The staff are helpful though and an absolute delight to interact with.
I recently bought a clothes line, and the staff member picked up the clothes line from the shelf for me, waited with the clothes line while I waited in queue and paid for it, then took it to my car for me. He even helped me fit the clothes line in my car to ensure that it was placed properly. His customer service was impeccable.
