Really overpriced. They also don’t admit to mistakes which is frustrating. Gave them 2 chances before I decided to find a new hair dresser! Firstly they overtoned my hair so it was purple and I had two people mention it to me that week after. (When I questioned the colour in the chair, she said it was a gloomy day so it just looks purple). Not right. Also had a really bad hair cut from them on another occasion. Asked for blunt and it was really choppy. Was told it was my fault for not having my head in the right position. I feel like they should have told me if it wasn’t in the right position as I’d never had a blunt cut before. over $600 spent in total on two bad experiences!
So glad I found these reviews as I honestly believed I was the only one to go through such unfortunate events with the girls at this salon. Their customer service is absolutely atrocious and mostly everything they speak is nonsense. My first experience wasn't directed at me but when you're stuck in a salon for over 3 hours you observe absolutely everything from rude customer service, double booking clients and losing items around the salon lol. Anyway I decided to go back a second time as I had a 20% discount code. Turns out that was sent out by mistake and a replacement was sent out that I'd be able to use on my next visit. Sure no worries. In between next visits, they had made the wrong appointment and then cancelled our following appointment so they could shut their salon for AFL finals. Fast forward next visit, I'm told the coupon was for Maxi ONLY. I said that it doesn’t say that absolutely anywhere in the email, they were adamant it did so I tried ...read more
I have been going to Maxi to dye my hair for over a year now. After going to another hairdressers I was shocked to find out the real state of my hair. Not only was my hair three different lengths from the back, I'd been paying $300 for full head of foils yet at the very back of my hair I had 4 inches of my regrowth which if she had of done her job properly would not of happened. The bleach she'd put in my hair had bleeded through the foils leaving me with spot patches. Becareful going here she makes everything look good on the top of your hair that you don't even realise what she's doing to your hair till the damage is done.
Wow this exactly happened to my friend! She paid $600 for a full head of foils and hair exstensions and she was left with zig zags, her hair looked absolutely terrible after its first wash and the exstensions weren't anything special her Zala ones are of the same if not better quailty and to top that of she was exstremly rude to her. I feel sorry for some of there clients there hair looks terrible after they get it done, fluffy dead hair and long straight exstensions is not a good look.
Wow this exactly happened to my friend! She paid $600 for a full head of foils and hair exstensions and she was left with zig zags, her hair looked absolutely terrible after its first wash and the exstensions weren't anything special her Zala ones are of the same if not better quailty and to top that of she was exstremly rude to her. I feel sorry for some of there clients there hair looks terrible after they get it done, fluffy dead hair and long straight exstensions is not a good look.
