Cardiff Auto Wreckers

Called up asking for a part for a customer of mine. They lady said "We should have it" I asked her to confirm that they had the part and she said yes and gave me a price. I sent the customer in to pick the part up and you guessed it they didn't have the part in stock. Get your act together.

I just called this place and the staff who answers the phone is brash, rough, in a hurry, and does not know a thing about customer service. How about putting someone on the phones that is actually friendly? I know it is an auto wreckers but please have some standards. That staff needs to learn how to be friendly and treat people as though they are not a bother to them. We are calling to give YOU business!!!! I have decided to take my business elsewhere due to their poor and snappy, grumpy, and impatient attitude on the phone.

Bad customer service. First they wont sell me a part because its bolted to something else and then complain when i wont buy practically the whole car for 5 times the price i could buy the part for new for. Plenty of other wreckers to try.

not a bad bunch, very busy little yard, decent prices, usually able to help you out.

My family have been using this wreckers for years to get parts of various cars and also to sell once the cars had been beyond repair. Decent prices and decent people.