Castello's Croydon Hotel

Croydon Hotel has had a massive revamp recently and it is fantastic!
The decor is very modern and the kids play area is huge and visible from most areas of the restaurant. Great menu and I loved the chicken avo salsa burger that I ordered. Kids had the pizza and cheeseburger and the servings were huge! They also got a drink and ice cream with their meals, so it was great value.
There was some mix-up with our son's meal, so it didn't arrive until after the adult mains. Without us even complaining they told us his meal would be free. That is great customer service for you!
On the way out, I saw a bar area called 'the Social' which seemed to have a large seating area and outdoor beer garden? It is somewhere I can see myself ...read more

I asked one of the wait staff for a decaf skinny cappuccino, it wasn't skinny.

The tables wobbled the whole time I ate my food.

I was utterly unimpressed with the service in the restaurant section.



The gaming room had one smiling face, but all in all it was a relatively average experience.

I went there by myself, ordered the soup and the steak. Soup was passable,but let me tell you about my main meal. I asked for medium rare, it was well done, chewy and bland. The scalloped potatoes had water through it, so I could not even eat it. The veggies on the side were raw. Tables kind of dirty, my arms keep sticking to the table, all in all it was the worst dinner I have ever had.

My friends and I visit once or twice a month for lunch.

Whenever I order decaf coffee from one of the staff members it's Never decaf!

I even specify Decaf, but to no avail.



My friend asks for half strength, that doesn't happen either.



The service is poor and the staff aren't friendly.

Definitely the best family bistro in the area when it comes to food, price, atmosphere and kid friendly to