Community Connections Australia

This company is unique - a mobile phone service provider that actually helps others in a viable way. I like that. I like their plan prices too, as a reseller of Optus their prices are on par with other resellers and certainly cheaper than going direct.
What I don't like is their customer service. 3 weeks from ordering til I got my SIM card, then 3 phone calls to make it work - each of which had a hold time of over 15 minutes. Then to be told I would be charged from a week before I even got the card (let alone when it was working). I hope there's no problems with my account because I'd rather change providers than go through that again.