Some people from the management team are young and inexperienced across all departments. Politics come into play in many decisions. That feeling of being under constant pressure and the possibility of losing your job at any moment with no warning for lack of performance is really unhealthy, Some managers are helpful yet they are discouraged from helping by higher managers, leaving you unable to ask for help.
There were some difficult personalities, lots of gossiping within management and staff. Also there was alot of stress associated with high expectations within the workplace. The management team didn't care about staff's overall well-being, instead they just treated us like money making machines.
Contact 121 is truly one of the best contact centre provider here in Australia. Anyway i think, Contact 121's main address is here now: Level 3, 169 Pirie Street, Adelaide SA 5000 instead of the one provided here
Thanks Christian.. we promise that we will continue providing our top quality call centre solutions to our customers like you. On behaft of Contact 121, we are so grateful that you are satisfied with our customer service.
