Dowell Windows P/L

Best Windows and Doors, Thermal separated double glazed, great energy rating.
BUT BUT BUT Simply the worst service EVER!!!!! Can I say that any clear. If you have another supplier go with them. Half the order for a compete house did not arrive. I had to tell them! It was a surprise? Lie after Lie about why they were not at the site. Lies because when you get three different excuses 2 out of 3 have to be lies. Then there was on site installation, BUT NO the two installers can't handle the big doors. They know the specs, why send two? Wait they will send a crew in a week. Two guys show up again, they build the frame around wall supports. The glass for the Highlite windows was not in place, another surprise! I had to send pictures to prove that there was no glass. None of the long awnings locked. I got passed around from Sales, to Customer Service, Services Dept. They made endless ...read more

Phill Potters does it again. this is my second project with Dowell windows the team are brilliant from the Rep to the customer service team, even the installers are so helpful not to mention the double glazed windows and stacker doors fantastic quality not one stratch on them in my two builds they were nothing short of amazing I would never deal with any other window company and fully recommend them without hesitation. I will keep using your fantastic company.

So disappointed with Dowell windows, delivered wrong doors, argued the whole time that there was a mis communication, that I had to uninstall doors and hopefully they could match the doors that we paid for??? The have given NO relief to our situation to the point we have had to go to another supplier. $22000 down the bloody drain and they DO NOT CARE! They spend their days putting the onus back on us as paying clients. Don't waste your money like we did