Adult Education
Futurum Australia
Closed until Friday
9:00 am - 5:30 pm
Futurum Australia
Identify, Train, EmpowerFuturum Australia is one of Australia's leading Training and Development Organisations focused on offering flexible, relevant and innovative class courses and workplace training.
We are a recognized institution offering valuable Government funded courses that will ensure that you or your workforce is upskilled to meet the demands of a dynamic market.
Our world class programs are taught by industry experts with pragmatic learning solutions. We have over 22 years of expertise and have built an extensive network of consultants, trainers, and project managers.
Futurum has a vast network of State and Federal Government contacts across Australia. This enables us to access maximum Government grants for our clients (where applicable).
Our courses range from Manufacturing, Warehousing, Food Processing, Disability Care, Children's Services, Engineering and many more. We are also one of the few Government funded institutions offering W.E.L.L (Work place, English, Language and Literacy).
Our programs are renowned for its excellence and are highly sought after. Our classes are practical with hands on training and one on one learning sessions. Visit our website www.futurum.com.au or call us on 03 9645 5722 for more ...read more
Contact details
Brands
- Certificate III in Children's Services Diploma of Children's Services Certificate III in Disability Services Certificate IV in Training and Assessment
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During the course we were told by our trainer that we were way ahead of schedule, then he left, we got a new trainer for the last week and we only had 3 days to complete 5units which were quite large. That was stressful and many of us students had to do an all nighter to complete the course on time. Then I find out that I was not even registered in the database for the course, I had to re-enrol and that was very distressing because I had attended the course every single day and they even had my completed units in the head office. After we had finished the course we were told to wait 4weeks for our certificate to be sent out and mine never arrived so I called the office and they said they didn't have my ID and Medicare card on file. Which I had already given to them in person twice. Then I sent them via txt and still no reply, then I called again 2 weeks later and they said they still need my ID, so I send it again and they confirm that it was fine. Then they email the ...read more
Hi Seaswat07, thank you for your feedback. Whilst we never like to hear negative feedback, we do appreciate your honesty and sincerely apologise for the frustrations that you have endured. We were pleased to be able to speak to you and believe that all your issues have now been resolved, you should have received a scanned copy of you certificate via email and your forklift license has been booked. We do hope that you are now feeling a little more satisfied. If there are any other issues you would like to discuss, please do not hesitate to contact us directly on 07 3256 1866. Kind regards, Futurum Australia.
So frustrated with this group ! I'm currently enrolled in their Certificate III in Early Childhood Education and Care course that's run in Noble Park on Saturdays. The issues I have with them is endless; It started with them 1st quoting the wrong start date of the course, they quoted the 5th of march or something like that, then waited until I travel 2 hours to there head office to enroll to tell me it actually was to begin on the 22nd - Not a big deal for some, but considering I looked at many courses to find the one with the soonest end date, to then be told that I was a lil angry, But It got worse .... The biggest issue of all was; after stating everywhere that the course would run for 15 weeks, waiting until after I had payed for the course, they then decide no, it's actually going to run for 25 weeks !!! They also stated it would be run in Dandenong, they 1st send us to a tiny community center in Hallam and made over 15 adults sit around 1 tiny table and fill in our papers ...read more
Dear Annon132, we are sorry you have experienced dissatisfaction during your course. We endeavour to always notify our students of any chances to the courses as soon as possibly, unfortunately at times, due to late enrolments, this is not always possible. We sincerely apologise for any inconveniences caused and would welcome the opportunity to speak to you about it should you have any further comments. We have taken note of your comments and updated procedures to reflect some of the points mentioned.
We are happy to offer you a refund of your enrolment fee due to your unfortunate experience, please contact our Training and Delivery department on 9645 5722.
Regards, Futurum Australia
