Department Stores

Harvey Norman Fountain Gate

6 Reviews

call business 1300 464 278

Fountain Gate Homemaker Centre, 8 Overland Dr, 352 Princes Hwy

Narre Warren, VIC, 3805

VISIT WEBSITE

Fountain Gate Homemaker Centre, 8 Overland Dr, 352 Princes Hwy

Narre Warren, VIC, 3805

Harvey Norman Fountain Gate

Shop with Confidence

Shop In-Store or Online at the award winning www.harveynorman.com.au
You can LiveChat with a product expert 7 Days a Week.

We have over 180 locations across Australia offering you a great, local shopping experience. Visit us in store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase.

Contact details

Visit website
(03) 8796 6777 1300 464 278
(03) 8796 9799
77496943476

Brands

  • Harvey Norman

REVIEWS (6)

Very good
1
Good
2
Average
0
Poor
0
Very poor
3

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David Armstrong 16
OVER 5 years AGO

Salesperson gave incorrect billing information and product specifications when selling me Optus products. Response was very poor, store manager offered me no compensation at first, could not care less about my financial hardship due to poor salesperson.

Ended up offering me a free tablet case as compo once I escalated the complaint. My wife arrived to select a case as discussed. Offered me a cheap and nasty case which I had no choice to accept. No offer to cancel Optus plan or adjust the plan, belittled me and clearly failed to comprehend the complexity of the problems that have arisen from the salesperson’s mistakes.

Terrible store with awful customer service, AVOID AVOID AVOID!!!

So Unhappy
OVER 6 years AGO

I bought a cantilever umbrella paying over $1300 for it and in one of the first uses, a small gust of wind (I'm talking barely a breath) had the umbrella material flip up and break two of the steel supports. Contacting Harvey Norman, they told me that there was no warranty against the weather - wind etc. on umbrellas. The manufacturers will not cover it. OMG - an umbrella that can't be used outside. This is not written ANYWHERE on their website or in the instructions. No warranty at all on them. What a waste of money and I'm VERY unhappy with Harvey Norman for this!! They should have replaced the umbrella or replaced my money - the product was sub standard for it's use.

Sallybu
OVER 7 years AGO

Organized a photo book, rang Sydney to check progress and was told book had been sent to Fountain Gate and they were in receipt of same on 8th August, no contact from them so rang to check that they had the book. When collecting I received the same total disinterest as I got when I rang, not very good customer service. Staff really need to step up on their personal skills!

Di Walls
OVER 8 years AGO

Visited your store to buy a washing machine on Saturday and was very impressed with your store and particularly with your staff. Anthony served us and Gavin very kindly gave us coffee, they both were delightful . Also the lovely lady who was making the coffee was extremely helpful with advice on the small electricals and Brandon in T.V's was very helpful. As we will be building in the New Year we know where we can get excellent service when purchasing items for the new home. Thank you to your wonderful staff. From Diana & Mohamed

Evagelinexx
OVER 9 years AGO

Quite a large Harvey Norman, signs placed to direct you where you need to go (electricals etc). Counter staff answered questions well with background knowledge. Also keep going with good sales! Like getting an iPhone case for only $2! Bargain much!

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