Lawyers
Hicks Oakley Chessell Williams Lawyers
Closed until Monday
9:00 am - 5:00 pm
Hicks Oakley Chessell Williams Lawyers
High quality legal services for corporate and private clients.Business, Litigation, Family, Wills & Estates, Property & Conveyancing.
Specialist advice from experienced advisors.
Whether it's drafting a will or advice regarding challenging a will, we are here to help you.
Solicitors in both our Mount Waverley office and our Melbourne CBD office are able to assist you with a wide range of practice areas. We have solicitors with Law Institute of Victoria specialist accreditation in business law, commercial litigation, commercial tenancy law and wills and estates. Our family law department offers caring, sensitive, sensible and cost effective advice. Our property conveyancing department is experienced in all types of property transactions, whether you are buying, selling, moving into aged care or ...read more
Contact details
Specialisation
- Probate
- Contract & Commercial
- Debt Recovery
- Aged Care & Retirement Living
- Franchising
- Company
- View more (8)
I had a rather unfortunate experience with this firm when I visited for a "free" 30 minute family law consultation as advertised on their website. I was able to have some of my questions answered however when I tried to leave, knowing that the 30 mins was almost up and I would be charged for the subsequent time (I did sign a form to that effect), I was told by the lawyer attending me "oh, don't worry about that". I think personally this would give anyone a reasonable expectation that the charging policy was more flexible than perhaps first thought. So I did not leave straightaway and several weeks later discovered I was being chased by the accounts department for an outstanding invoice for the remainder of the time - almost $200. I was extremely disappointed as the first half of the free 30 minutes had been very general information about family law, most which I was already aware of having done some basic internet research. ...read more
I just wanted to add that I did in fact take this up with the practice before posting here but was not satisfied with how it has been handled.
This review has recently come to our attention. Thank you for your comments and we understand your concern.
We have discussed, with our staff, the importance of communicating what the 'free' initial consultation involves.
It is vital to be clear on costs if, by mutual agreement, the consultation extends past the 'free' period.
Over the past few months there has been a change in staff and new appointments have been made. We look forward to providing a positive experience for our clients.
