HR Heating and Cooling

I recently contacted Highrise Climate Solutions to fix our gas ducted heating. I reported an issue to the team, and they responded promptly, promising to resolve it immediately.

Called to have my ducted heater repaired Matt came out and diagnosed the problem installed a new part and working great now , friendly service prompt and reasonably priced .

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This company didn't even bother to answer my inquiry . For that matter thank goodness the didn't. Judging by some of the reviews they appear to be rogues.

STAY AWAY FROM HR Heating and Cooling (aka High Rose Climate Solutions) from Melbourne unless you want to be ripped off! These people kept jerking us around about the problem, ended up charging us to fix TWO supposed issues and it didn't really seem like they even knew what the issue was. They just kept stabbing at the problem until they got it running again. The first guy (I believe his name was Matt) tried to install a part that wasn't even for this system which caused even more problems down the road. So they scheduled to come back a few days later to replace the motherboard.

When they returned, they installed the motherboard but barely did any kind of testing to make sure everthing was working fine. They saw it was blowing ...read more