iClean Group

I have had iClean Group in my home for 14 weeks. At first, they were confident and helpful, but the job deteriorated over time. The young man, who could not speak fair English, was unkempt and unprofessional in his presentation. The vacuum cleaner was very dirty (I presume used in offices but not maintained appropriately for domestic use) and his container of cleaning items was quite dirty containing all manner of garbage and chemicals haphazardly thrown in. He would leave early claiming that the five hours I had paid him for was "far too much" as the job could be done in less time. Windows and fans were never cleaned and shower screens and mirrors were smeary. When I asked him about this he claimed not to notice and then said it was my fault for not checking the job as he went along. After 14 weeks there wasn't a spark of initiative. And so different from the interview where he presented cleanly and with enthusiasm.