Instyle Glamour Beauty Salon

Purchased a brow lamination on Groupon for my daughter as a Xmas present. They would not honour the voucher stating that they were unable to communicate with Groupon. Not really my problem. Very bad business attitude. Would not recommend this business

Very poor customer service, very dodgy beauty services - daughter left with peeling skin within 30 mins of leaving the salon - manager couldn't have cared less - they offered a different salon without our requesting it and tried to say that's why we couldn't even have the services that we'd booked in for - they never said changing salons, which they offered, would mean no pedicure etc - then they tried to put the blame on us saying they changed our salon for our convenience - it was in the same suburb! We never asked for it. Needless to say we regret ever booking wtih them - tried to sort with manager on messenger but despite sending pictures within hours of the appt of peeling skin at same location and in same clothing she basically wrote that we are liars - they are thieves and had my daughter in tears - she was left, arriving 5 mins early, waiting for 30 minutes before they started her service, while they served others that came in without an appointment. Was told it ...read more