Home Entertainment Retailers
JB Hi-Fi
Terrible service from the guy in the TV section. We were fully intending on buying a TV and we're really excited about it, but when we finally were able to talk to someone our mood quickly changed. He had a terrible attitude and was extremely condescending to any questions we had, even mocking us to another couple. I work as head of customer experience for Australias larger training companies of business owners and I would be embarrassed if he was apart of my team.
I just want to say a big thank you to Ben at Erina jb hifi . I had an unresolved issue for over 6 weeks with an order I made with JB online . I went to my nearest store at Erina and Ben not only resolved the online order, he tracked down a replacement oven and cooktop and arranged next day delivery!
Thank you again , you're a legend!!
Love it, Love it, Love it, this is a great JB Hi-Fi - just a shame it's so far away! I do enjoy visiting and was surprised to see it is now one of the JB's that sell homewares/appliances too - along with their great range of electronics, CD, vinyl and DVD's, computers, games, software and more. I really enjoyed looking around their selection of appliances - if you love coffee they have everything you need from fully automated to pod machines, vacuum cleaners, fridges, washers and dryers. As always their DVD section is amazing and I always seem to find something I didn't even know was available. Wish I had a store closer to where I live, but coming here makes up for the journey to get there :-)