Just Cuts

Today I received a text message from just cuts ballina saying I was next in line . Great I arrive and two hairdressers both almost finished with clients and one waiting with me . I patiently wait and watch two staff members leave without making eye contact. One hour later I'm still waiting. Still no sign of the missing staff . I finally get my ten minutes of haircuting I have to show the hairdresser bits she has missed . Then it's all finished I then have to ask to see the back of my hair . The hairdresser then finds a mirror. Usually having a haircut is an uplifting experience not today . Why have an app to make appointments send texts to say next in line . Then sit for over an hour waiting for a very mediocre 10 minute haircut. I'm looking for a new local hairdresser

The best haircut I’ve had in a long time!! The staff are lovely and friendly. Keep up the good work just cuts Ballina

This Just Cuts store has gone down hill since Jan 2015!!! Had great hairdressers leave and "replaced" by not so good ones. Took my 7 year old for a fringe cut & got home and and to re-trim it straight myself. Sometimes you can be told you have a 2 hour wait, while you see two staff doing nothing but sweeping the floor??? If they have "booked-in" another customer and they haven't arrived yet surely they can fit in a fringe trim if the staff is just walking around waiting for a customer. Probably won't be back :(

The Salon was very busy and had to wait 40min but the wait was worth it... I got the best haircut I have had in a long time and the young girl Jazmine was excellent, she really listened.

Ringing at 4.30 for an appointment, I was told that they don't accept appointments. I asked what time they close and was told 5.30. Assuming that meant I could get in, I drove straight there, only to be told that they couldn't fit me in. Mind you, there was one person in a chair and two workers. It was before 4.45. I don't think they really want the business.