Kloster Hyundai

bought a new ix35 from these "people" a few years ago. it has been in to be serviced about 8 or nine times for over a year. it keeps randomly dropping out of gear while you are driving (automatic) , just keeps on happening again and again. It is unsafe. Manager wont return calls or emails , Hyundai says take it back to them to fix it every time , have demanded a replacement or a refund at the counter almost coming to blows with the service manager. Have spoke to the ACCC who cant do anything . IMO avoid at all costs. And IMO the cars are bad quality, just shiny image. More than 0 stars is unjustified .... IMO

Bought one last week from Klosters Hyundai Newcastle great car but sorry to say bad customer service and dodgy salesman
When i first ring the dealer ask the price they said $22500 for active diesel so i done my finance from my broker all the money paid and everything when i picked the car up and ask for my $1000 gift card they refused and said they diacounted in the car price what a dodgy people even the paperwork they send to me on my email doesn't say discounted gift
But when i pick up the car and sign the contract they add to it in fine print as a special condition
Careful with that dealership you might be the next target
I am taking this matter to ACCC for the wrong and false misleading advertising

Before you buy a new car from kloster Hyundai, be sure to read up on car salesman tactics, you will get them all at this place.



Your journey begins walking into the showroom and waiting until a salesman or anyone else can be bothered to talk to you. This usually takes around 5 minutes but once I did get lucky and someone came to talk to me straight ...read more