Department Stores
Kmart
The WORST store manager EVER! “Maxwell” the store manager refuse to sell me the product they actually have in stock!!!! I was trying to explain I have visited several Kmart already before came here and I was told Broadway Kmart has the item I want. However “Max” just avoid the fact and try to get ride of me in a hurry by telling me impatiently that this product is online only, after I said okie I’ll order online right now and get it click and collect, he actually threatened me if I do that he is going to cancel my order to make sure I get nothing!!!!!! It is outrageous!!!!! I can’t believe Kmart has those type of creature as a store manager! Where is the costume service? After I told him I am going to report him to head office, he said go ahead everyone from head office knows me!
3 weeks ago I was searching for fans in Kmart. They had sold out of a particular one I wanted and had gone online to see which stores had stock. Broadway store claimed they had 16 available so I ordered it through click and collect. The next day I was sent an email with a refund because there were none in stock. This was after I drove all the way to Fig Tree because their store showed stock available but that wasn't correct either. I went in the store personally to speak with a manager and was passed on to 4 different people. One manager said they should arrive next week and would contact me. 3 weeks later I am still waiting for this call.