Lander Nissan

Thank you to the team at Lander Nissan for making the purchase of our new car such a fantastic experience! ????

Do not sign any contract until u hear their every payment details and ask their financebroker their brokering fees too. I thought I purchased a secondhand car on $16k. They did not mention anything beforehand about dealers' car broker (financier) fees. I signed most documents and this broker told me all additional fees worth $1350 was again added to the loan. So, basically it cost me around $17350. I tried hard to why i was not told before i signed the contract, n he said u can go to other finance companies/bank. It was almost 4:30pm and i did not want to argue too much with this broker because i liked the car.

Lesson learnt: Beware of the finance guys at car dealers. Do not rush into buying ur much luved car. They do not disclose their extra fees until u sign the contract. They go miles explaining u getting into something else u may not need. Get car loans from the bank if u can which i now realised will cost u less.

We received exceptional customer service from the entire team, especially from Aydrien! The moment we walked in we were greeted by every team member, they were warm and friendly, honest and approachable. We had our children with us and they were caring and attentive to their needs, offering us water and directing them to the lounge to watch cartoons. Aydrien ensured I was comfortable and made me feel at ease during the test drive, explained all the amazing features and benefits of the car and answered any questions we had. Adam was also great to deal with and explained everything to us when it came to finalising our purchase. We felt we were purchasing a car from a genuine dealership who really cared about our family's needs. Thank you so much for a great buying experience. We were extremely satisfied the day we picked up our car. I will definitely recommend your dealership to others.

Great people always willing to help out . . . . . . .

Poor customer service and never trust them. Beware. Be very careful when you pay or negotiate. Pay attention to every word they say and never sign a document without reading it twice.

No trained staff. Poor management skills.

Look around and there are pretty much options such as Castle Hill, Penrith and worth trying anyone else in Sydney than Blacktown Lander Nissan. Please don't go there unless you have no option.

They were trying to sell a used car that has only 3000k but they tires were almost gone.. when I asked how can that happen , they say it is normal ...

IT IS NOT THE MONEY. IT IS ABOUT GOOD CUSTOMER SERVICE AND HELP CUSTOMERS..