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Reception staff very rude , almost hostile , definitely giving off an I-don’t-Want-you-here vibe . Did not show any compassion , empathy or even share any informative information, I feel as if my cat would have received better care if I had taken her to domino’s pizza . will not bring my cats here ever again i do not recommend this clinic.
I took my dog to another vet who said she had to have her whole foot removed and basically said it was easier to put her down,took her to a lovely new vet at Leppington Vet who advised that after blood tests came back clear,he could remove one toe only which is much more humane and at a third of the price of the first vet. I found him very calm and polite,softly spoken & explained the procedure step by step & provided all the medication and bandages required. The receptionist calmed me down after I had turned up in tears,gave me tissues,asked me if I need a glass of water & overall was very sympathetic towards me.She may come across as blunt but in my case she was very good to me considering she was run off her feet & dealing with other patients,phone calls & surgery bookings. They helped me with the instructions of all the medications she needed as I was so upset as your animals become a part of your family & you don't want to see them suffer. As far ...read more
This is the worst vet i have ever had the displeasure to associate with
The reception staff is extremely rude!!
I care for my animals as my family and have been to many veterinarians across Australia and this is by far the most appalling anybody has ever treated me.
Avoid them at all costs.
