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I won’t be returning to this salon again!
They salon manager’s tells you his family problems, how hard he has to work, how he hasn’t had a holiday in years, how his sister Lyn Dines only cares about herself. I went there to get my hair done not be his counsellor. The lady that washes and dries your hair doesn’t know the meaning of dry hair. I left the salon with totally wet hair. I asked for a dry off and she used the hair dryer for 2 mins if that and says is that dry enough. Not sure what planet she’s living on but my meaning of dry is not soaking wet. Not a very professional salon. They might be one of the cheaper salons in town but I’d rather pay a little more and get a more professional hairdressing service.
I went there showed them a photo of colour I wanted. How wrong could they have got it I wanted blonde they gave me grey. I'm terrified to go again for them to touch it. Very rude staff when I said this isn't what I wanted they took my money & sent me home & said after a few washes it will be ok. Well it isn't?' I am so disappointed in them it only shows they only know the colour grey. I warn everyone do not go there unless you want to have a grey colour hair. The bloke in there at runaway bay was who mixed colour who saw the photo but he messed it up. The woman didn't care & when I called next day she didn't even want to talk to me. Poor customer service. Worse place I've ever been to in the Gold Coast.
I am very happy to have found this Hairdresser, close to my home and "COL" the only male working there knows my hair after only 4 visits. I will continue to go to him for style cut, colour, foils and blowdry - He is GR8 !! Yes they get busy and cannot give everyone personal attention until you in the chair. One thing though, I would say is that they could offer you a cold water or coffee or tea. But how can you expect top hairdressing pampering service at these cheap prices - what's more important to me is the end result of my hair :)