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I have been a customer of the various incarnations of this store for my entire life. In most cases I have been happy enough to absorb the occasionally overpriced item and play Russian roulette with the sporadically poorly added up till (not knowing if it will work out in favour of myself or the shop). this has been primarily due to the great customer service and convenience. However, the recent spate of poor attitudes displayed by the economically more viable staff members has left me taken aback, and quite frankly as a customer repulsed from this business. I find myself muttering the words "in my day" a wondering where the respect of a business customer's has gone. Needless to say this business has lost a long term customer.