Hairdressers
Mg's For Men Castle Towers
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I've been a regular at MG's ever since i moved to the area 4-5 years ago, never once had I left disappointed with the haircut provided, until this very last visit.
Staff turnover is the norm. in any business and one can't expect their favourite person to stay at one place forever; so when i called to make a reservation over the phone and was told my favourite barber no longer works there, no big deal! I had trust in MG's to have skilful replacements ready to GO! (as they have changed a few times over the last few ...read more
Dear customer my name is Brenton I am one of the senior stylists and 2ic at mgs castle hill after reading your review we have spoken to all staff regarding this particular incident and the individual has been strongly warned about his professionlism towards all customers as we do not tolerate rudeness or unprofessional behavior towards our valued customers on behalf of management we sincerly apoligise for the negative and unprofessional experience you had at our salon. We are offering a complimentary haircut and wash as I will personally ensure the requirements of your service will be of the highest and professional quality kind regards mgs management
this is the first salon that have done A+ job for my son's difficult hair.
I was always kind of reluctant to go there, just because you see all these young guys, you'd immediately think: "inexperienced", as well as the salon itself is next to the food court and doesn't have a flashy appearance, which makes an impression of "quick and cheap type of place". But it's not exactly as it represents, the level of service is great, although, they are always very busy, and sometimes you'd need to wait around, or even book in advance. So far we've tried few different stylists, and we are happy with all of them. Keep it up!
