MJ Air Conditioning & Heating

I’ve engaged Tony twice for heating and cooling & Split AirCon Repair.
He check ducted heating and charged me for call out. Without he doing anything the system started running. He recommended to replace capacitor just for the sake of it. Which I rejected. It’s been 6 months no issue with my ducted heading.
He came for split AC repair, he came and did little to investigate the system gave feedback on the system and said better to replace instead of repair. I would have appreciated a professional approach to educate and build confidence on his recommendation. Could be lack of effective communication. I engaged another agency to get second review and going for replacement.