NetCare Helpdesk

NetCare Helpdesk

About Us Most computer consultants are nothing more than break-fix guys. Your computer stops working, they fix it, and then wait for you to call them again with another issue. The problem with this set up is that they actually profit when your network goes down or has a problem and they have no real incentive to keep everything working fine because you only call when there are problems. Plus, fixing a problem always costs far more than preventing it, and in some cases there is data corruption or loss.

That is why we take a proactive approach to computer support. The reality is computer networks need ongoing maintenance and support to keep them secure and running properly. Ignore this maintenance and you will end up with data loss, slow performance, downtime, viruses, spyware, and a host of other problems. To avoid these problems, we monitor and maintain our clients' networks to make sure their data is protected and to dramatically lower the number of technical issues they have. And in the rare case that they do have a problem, we can fix it in rapidly because we know the network and can access it remotely.

We have been in business since 1990, providing IT services and products to many Sydney-based companies. We are best suited to businesses that do not have their own IT Department and that means that most of our clients have between 5 and 30 PCs.

Our focus for each and every one of these clients is to provide them with industry-leading system reliability, performance and security. To successfully achieve this, our staff consists of qualified Microsoft specialists, each of whom has comprehensive qualifications, coupled with relevant practical experience and a results-focused attitude. ...read more