North Lakes Library

I have been here for quite a few meetings and I have no negative comments at all. There is a large parking area underneath with easy access via the lifts. Ammenities are clean. There are numerous meeting rooms of varying size and I think it is a really nice venue

The staff are not friendly or good with children and they treat the place like a museum; kids aren't allowed to touch anything. They have a specificly segregated kids corner set up with a whole cupboard full of toys yet these toys can only be hired and are not to be use in the library even if you plan on hiring them. The kids are only allowed to play with the two toys they have out (a puzzle and a phone) which the kids got bored of very quickly. Furthermore when I attended the Storytime the lady who runs it was very bossy and rude, she never bothered to introduce herself or ask our names she just came over and told us do this, say it like that and started loudly talking to my child very close to his face (which obviously upset him). Then the next time when he was walking around before she had begun the Storytime she pointed at him and said "who's is this? It needs to sit down" as if my son is an object not a human being who could have been asked nicely to go sit down ...read more