Old Fashion Carpentry
Give us the job and we will hit the nail on the head.All your carpentry needs from:
Bathrooms
Renovations
Extensions
Decks
Pergolas
Structure wall removal
New ...read more
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Customer service really starts with the first phone call to the business. I called this company and explained the job and requested a time for a quote. He explained that the work was within his scope of practice but he could not make a time because he did not have his appointment book with him. He told me he would call me back in the afternoon and make a booking. I did not receive a call back. I ended up calling back in the evening and asked if he had time to look at his appointments. He preceded to tell me that it would take another hour to look at his schedule and give me a call back. From his tone, I did not expect a call back. He sounded disinterested.
I ended up giving him a call in the morning and asked to see if he had a chance to review his schedule to fit in my quote. He started off by saying "i don't ...read more