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Went for a Sunday lunch... Was told it was a pleasant hotel / pub. We arrived not via the main entrance but via the bar entrance. There was no one to greet us or ask us whether we would like to be seated. So I assumed that we were to be seated by our own choice and discretion. I choose a 4 seated table in the middle of the room about 3 tables away from the main entrance. Very pleasant clean looking place with greet looking specials on the adjacent walls. After taking a seat we waited for 5min for someone to assist us or tell us how to order etc. Getting slightly impatient I collected the menu myself. Assuming it was a "pay at the bar" kind of place we placed a order at the kitchen-bar for a burger and chips , and some prawns . We saw three wait staffs helping other people. All seemed very busy and none seemed to enjoy what they were doing. No smiles, no true customer engagement only a superficial 'here is your food' and now I'm finish with you expression. ...read more