Paul's Cleaning Melbourne

After reading Pauls Cleaning reviews, I was worried about the service we might recieve too but gave them a go anyway.
I got the "End of Lease" cleaning done including Carpet Steam Cleaning.
When I got to the Property after it was cleaned, I was deeply shocked & very upset to find the following areas not cleaned:
1. Top of all Kitchen Cupboards, Bathroom Mirror Cabinet & Wardrobes.
2. All Light fittings were not touched.
3. Under & around Bathroom Vanity, Kitchen Cupboards not ...read more

Terrible service. I requested an end of lease clean and they added all extra costs after the job had been confirmed. Cleaners were an hour late. Do not recommend to anyone

We used Paul's Cleaning because they were recommended by our real estate agent. This was a mistake.

We got them to do the end of lease cleaning service with "100% assurance to get your deposit back" and "no hidden costs". However, when the cleaners arrived we were told that carpet cleaning is not part of the "standard" service, it is only included in the "premium" service. So we had to pay another $100.

Then, after the real estate agent did the final inspection, we were told we had to remove the marks on the walls. Again, we were told by Paul's that this was not part of the standard service, and would cost an additional $150.

I find their claims very misleading and deceptive, and would not recommend them to anyone.

Please do not consider this company for an end of lease cleaning. Worst cleaners. I personally feel that it was a rip-off. Charged me around $250 only to wipe the table tops in my kitchen. The cleaners made my one room unit worst by leaving the wiping marks everywhere. It was very clear that the cleaners were not professionals, as what they claim. Went through a lot of headaches to book for a re-cleaning. Truly disappointed and hope others will think twice before hiring them.

Terrible service. Booked for an end of lease clean and quoted approximately $250 for 1 bedroom unit inc. 2 room carpet clean - they showed up late and seemed pretty clueless, "cleaned" within an hour and a half, charged me extra for window cleanings, after the carpets had dried and I could get back into the unit apparently it was too late ! I had to haggle with multiple customer consultants for over a week to get a re-clean due to the poorly done job, even with photo evidence. During the re-clean they called me at work to pester me that they need more money to do the job properly. Save yourself the stress, Don't even consider.