Peninsula T.V. & Video Service Pty. Ltd.

Their motto "If it's broken, we fix it" is a joke. They are not repairers!
My Panasonic microwave failed. It was a built in model and all the new (replacement) ones are now a different size and would not fit into the existing cabinet layout so I really needed it repaired. The fault was diagnosed as being caused by the globe shorting and causing an arc on the printed circuit board. Whilst the diagnosis was correct they only wanted to replace the board with a new one even though the board was no longer available. Their solution was to scrap the item. However the board repair was a simple and not an uncommon fix for a repairer as the burnt out trace on the board was easily repairable (see ...read more

Shocking customer service-rude, unhelpful and patronising. I'll be taking my business elsewhere. It's a shame as I love to support local businesses but not when they treat their customers like that.

Stay away from this place because I took my Samsung 40ES6200M 40" 3D TV down to them to get it fixed under warranty since the TV kept turning on and when I got there the staff there refused to help me, just stood there talking so they couldn't careless about their customers.

They scratched the top of my Samsung 3D Bluray Player so they offered to fix it under warranty for me, which was very kind and thoughtful of them.