Kitchen Renovation
Planit Kitchens
3, 330 Central Coast Hwy
Holgate, NSW, 2250
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I am extremely disappointed and angry with the presales service that PlanIt Kitchens provided. I am building a new house and I approached them two weeks ago during the weekend and we discussed all the details of what we needed to get a quote. They told me they had all the information they needed, did not need to go out on site and it would be 3-4 working days. I called them the next Friday and they said that it was a short week and they were running through a backlog of quotes so it would be another five working days and they promised me on that deadline. I waited but still didn't get a quote after two weeks waiting. I then went in there on the weekend and they assured me that the job had been assigned to a designer and they would have a quote by the Monday. I called them on Monday and spoke to the designer himself who told me that he did not even have our requirements and wanted me to send it to him again. I wasted two weeks. They were ...read more
I visited Planit's showroom in Erina in early May 2013 (It's now Nov 2013), and organised a visit for them to design,supply and install a new kitchen and laundry for me.
It's now 6 months since they came out to have a look, and I've yet to hear back from them.
Obviously they don't want or need my business, so I've taken it, (and my ~ $10k), elsewhere.