Podiatry One (Redcliffe) Podiatry, Wellness & Discount Footwear

Sooooo disappointed ?? i have been dr foot redcliffe client for more than 3 years.i have spent a lot of money in the office and today they let me down for being just 5 minutes late. Receptionist has been always rude, unpleasant and today exceptionally wanted to argue with me. I have been waiting for Alyce 20, 15 minutes some other time to see me, and today 5 minutes meant : I cant see you, you are late!!where is here customer service? I have driven 150 km to see them and i have been a loyal customer for the last 3 years. Soo disappointed, Alyce you liked quality before, now is just quantity, money over a good job.so bad ??