Property Management
Pristine Living Management Pty Ltd
Open today
9:00 am - 5:00 pm
Pristine Living Management Pty Ltd
Pristine Living Management is a Sydney based boutique agency specialising in the management of Residential Strata Schemes, Commercial Schemes and Community Associations in NSW. We are responsible for the management of over 300 strata properties ranging from duplexes, townhouses to large development blocks and provide a complete service from organising repairs and maintenance, administration, accounts through to general strata and community association management. We pride ourselves on providing excellent customer service and were recently named as Small Business of the Year by the Institute of Strata Management for our dedication, passion and high quality service.
Contact details
Opening Hours Detail
- Times Vary - call for details
I have been with other strata companies and the service is just not there. All they have done is outlines sections of the Act and that's it. Since we changed to Pristine the service, support and guidance and been expection from all the staff.
Great work and that's for exceptional service.
Unfortunately, you do not realise that you have the best until it is gone.
Danielle and Guylain managed our property for 6 yrs and now for the past 4 yrs we have sub standard service and I regret that we lost them. I so highly recommend this company and their people. Thank you so much
I agree with all the low reviews. This company lack finesse when dealing with clients. I have not had one good experience with this company. I thought it was me so I asked my wife to speak with them, it was worse.. Impression I get is they look after themselves and that is it.. When you ring them they hear you but they DO NOT listen.. as soon as our contract is up we are looking for someone else and the whole committee agrees with me. If they only learn action speak louder than words.. Very very inflexible and very disengaged.. I agree it is a family business BUT with a very arrogant attitude.. Once they start learning customer service (doesn't have to over service) their reviews will improve. STAY AWAY!
We are sorry to hear that you feel this way Mac. As you can understand, as a small family company we recognise that when a business doesn't provide the right customer care that those customers will look elsewhere and the business will soon fail.
Indeed we are familiar with this happening to some of our close competitors recently as a number of their unhappy clients have transferred their ...read more
Please everyone! If you are moving into a new apartment or unit, DO NOT sign up for this company! They have the worst strata management! Extremely rude!! They won't solve your problems, believe me! And their management charge is more expensive than any of the others.They are not even worth half star, I want to give them a negative 5 stars !
Dear Chou,
We were very disappointed to read your review. As a small family business we make every effort provide excellent service to our valued clients and constantly review our pricing to remain competitive with larger, less personal companies. We would very much like to discuss your concerns in person, please do contact our Director, Danielle Marchand on 1300 PRISTINE . While we take any feedback seriously, we are of course much better able to respond to genuine problems relating to a specific property. We also have a bank of long term, satisfied clients who are always happy to act as independent references, by phone or email.
Poor service and down right rude strata management.
Would not reccomend this strata company to anyone!!
Staff have so much attitude
Dear Maddytonton
We were very disappointed to read your review. As a small family business with a core team of long term Strata Managers working very closely we would usually be very aware of any unprofessional behaviour by our team. Indeed, we make every effort provide excellent service to our valued clients and our Director is on the Board of the SCA to help improve the levels of professionalism within the Strata Industry in NSW. We would very much like to discuss your concerns in person, please do contact Danielle Marchand on 1300 PRISTINE directly. While we take all feedback seriously, we are of course much better able to respond to genuine problems relating to a specific property. We also have a bank of long term, satisfied clients who are always happy to act as independent references, by phone or email.
