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I received a gift voucher for the salon, went there yesterday and it was one of the worst experiences. They wouldn't take a booking, kept us waiting 15min before getting a pedicure chair, another 20 min wait for a technician, another 15 minute wait for manicure was the pedicure was finished. Once seated an extremely rude staff member starting sweeping up around me and going over my newly polished toes whilst maintaining a complete look of distain for anyone who was in the salon. Went to pay with gift voucher and was left standing at the counter while the staff made numerous phone calls to check if it was ok to use the voucher, after 10 minutes waiting at the counter with no explanation was told the voucher was for $60 but the service was $65 - offered my eftpos card but was told I couldn't use for $5. Found $5 cash and was told goodbye - I said my nails hadn't been painted as yet, grudgingly another staff member shuffled out to do my nails. Won't be ...read more
I have been going here for a while and I must say I'm very disappointed. They take on more people then they have staff and you could be waiting there up to 15 minutes before you get served. I went yesterday and got my nails done and 3 have already chipped, two have air bubbles and one is smudged due to them kicking me out of the chair cos they had three people waiting. They insisted they were dry but clearly wasn't. Not going back! If you want great nails with polish that lasts more then a day go anywhere BUT here.
