Red Spot Rentals Group Management Pty Ltd

Beware! Lovely friendly staff in Cairns where I hired a car with $495 accident excess. Had someone back into the car when it was parked so not my fault. Re spot immediately took the $495 out of my account and then the long waits on hold and the helpfulness ended. Finally they have recovered the cost of repairs plus extra from the person at fault but have also seen fit to charge me an extra $295 admin fee plus a loss of income of the car at $78 a day for 4 days even though this car rents for $38 a day and from the repair bill it looks like the repair took 6 hours. I'm so annoyed I am about to undertake legal action as to my advice so far this is not right! I can't warn enough as no one should support businesses that work in this manner!!

One of the smaller car hirers these guys haven't quite got their act together yet... good clean cars though.