Real Estate Agents
Rendina Real Estate
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8:30 am - 5:30 pm
Rendina Real Estate
Everything with our name on it sellsRendina Real Estate's impact on Melbournes real estate market is largely due to its driving ambition to be Australias most customer-centric real estate company
According to its Founder and Chief Executive, Lou Rendina our aim is to "Change the face of Melbournes real estate industry forever with the use of ground-breaking technology, the latest marketing tools and a passion for providing six-star service".
Lou Rendina himself has embraced technology and recognised the importance of strategically understanding the online market. The company''s investment reinforces the Team Rendina vision to offer their 6-star service to Clients both online and offline. www.rendina.com.au, a highly sophisticated and user-friendly website, is regarded by both international and domestic users as the most usable website in the property market.
Team Rendina strive to consistently deliver accountable results for its clients with total integrity and transparency.
Rendina is a total solution property services company that offers:
Residential Sales
Commercial Sales
Project Marketing
Property Management
Executive Leasing
Financial Services to clients through Australian Mortgage Brokers
The company has been the recipient of The Moonee Valley, Leader Business Achiever Award and presented with the Lord Mayors Commendations 2010 Award for significant contribution to the prosperity and vitality of the City of Melbourne.
With vision, an unrelenting work ethic and outstanding results', its little wonder Rendina has become one of Melbourne's most accomplished and highest-profile agency.
1300 4 SELLS or 1300 4 RENTS
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One of the worst customer service experiences I've ever had. My partner and I submitted a tenancy application and were kept in the dark as to progress for over 3 weeks (after initially being promised that based on the strength of our application, approval would be a formality).
The junior property manager in charge of the property was remarkably unprofessional in his limited dealings with us. We repeatedly called and emailed him over a two week period and did not receive the courtesy of a response. We ultimately were forced to cc the business owner into our communications with the property manager and it was only when we did this that we received a call from The propert manager's secretary (not the property manager himself) advising that ...read more
My experience with this agency was very disappointing. The property manager for the property we were trying to rent was incompetent and failed to follow us up as to the progress of our application which we diligently submitted in advance together with all supporting documentation.
After numerous phone calls to the property manager which were always unanswered and rarely returned and follow up emails, we received a call from a staff member from Rendina "on behalf" of the property manager dealing with the property informing us that our application was unsuccessful. The property manager could not even make the call himself. ...read more
We didn't enjoy our rental home because Rendina made it so difficult from the beginning. When we had maintenance issues they were sarcastic and patronising (I will be polite enough as to not mention who the ladies were), and any contact was a nightmare because of their rudeness and tone. People shouldn't be treated in such a way by their agents. I'd rather they had rejected our application in the first place. I made complaints to 'those' in charge as their website suggests, and they completely rejected our concerns and feelings. I don't think "sorry" is even in their vocabulary. What happened to caring for the customer? They made us feel like we were completely delusional and making things up. I now know from reading these reviews that it's not only me feeling this way.
