Building Construction
Sterling Homes
U 110, 110-114 Grange Rd
Allenby Gardens, SA, 5009
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I paid my deposit 10/9/15. The rep told me it was a year process. I signed my papers November 2015. He again told me it was a year process - "you'll be in your own home by this time next year!"
I made my selections January 7th and 14th.
It wasn't until an angry email from me in August - 7 months later - that the foundations began. I finally had a slab by 16/9/16.... over a year since deposit. There have been huge lulls in progress, I've not been permitted direct access to the site supervisor, and my last few emails took 9 days to respond to. Most recently I asked when I would have roller doors fitted and when would the septic tank be replaced (as it was damaged during construction 5-6 months ago). I get a response ...read more
So many complaints on several Internet sites about poor workmanship, materials or tradies attitude. Perhaps they pay their contractors little, which may explain their volatile, surly, attitude? Contractors told of online complaints, laugh saying Every builder gets those
Contractors use vile language, some have screamed abused an aged pensioner! There seems to be a severe lack of supervision. Emails to the office are ignored what great public relations!
Incredible waste ALL paid for by owners with piles of leftover materials smashed up and sent to the dump. Properties near estates have site rubbish and worker's litter blown on to them. One estate, the dust was so bad Sterling were forced to clean neighbouring homes inside and out!
Sterling Homes, based on current evidence, would NOT make a preferred builders list.
taking far to long to build its now just over 17 months since the process began still not finished. Had first inspection, absolutely heartbreaking certainly not worth the wait. the quality of workmanship is second rate. Its going to take something special for me to change my mind if i am going to deal with them again.
After building two mirror image homes side by side we could not believe the myriad of problems and inconsistencies. Sterling homes must have lots of negative feeback because you cannot contact the site supervisor except via the office or email, which takes forever for a turnaround response Then when you do have contact, the apathy to any concerns was horrendous. The customer does not matter! From start to finish is nearly a year. Wrong tiles to incorrect man holes. BUT most of all incorrect billing for the first time builder one needs to really check the bill because you need to be sure to NOT be over charged, as we had many discrepencies and while to Sterlings it may only be a few thousand, to us it could help pay for furnishings. It is a huge purchase and WE would never recommend building with Sterling Homes to anyone.