Tasmanian Furniture Transport

DO NOT USE THIS COMPANY.
They are careless. Unapologetic. Unprofessional. They are terrible at what they do. EVERY step of the move, they made serious mistakes. They didn’t take responsibility for their errors or apologise. Instead, they tried to shift blame wherever possible. They didn’t show up on the agreed moving day. They said they called / texted me multiple times but I had no missed calls or texts. They later admitted to dialling the number incorrectly, without ever double-checking the paperwork for the correct number. When they "couldn’t reach me”, they decided not to attend the move that I had paid for. As it was a remote move, I didn’t learn about this until my storage unit rang me end of day to say they hadn’t come. I rang the movers to ask what was happening. They shift the blame to me for it not going ahead, ...read more

Terrible experience with this company.
Lost 1 of my boxes and once I mentioned this, would not return or answer my calls.
Have also sent numerous emails without response.
They never bothered to phone me with a final delivery date, I was told around 1 week this time of the year- after 2 weeks I called and was told they were supposed to deliver today!! (Friday) but someone was sick. ‘It’ll come Monday at 8am’ I was told.
Delivery guys (on both ends) were very good, which was great but losing a box which had my computer monitor and several other expensive items in it has meant the cost of my move has more than doubled,
I did not have insurance, lesson learnt the hard way!!
No apology, No nothing!! And I’m left out of pocket!!

Very happy with prompt, courteous service. Quote was also the best to be found. They contacted us when they said they would, and arrived on time. Would highly recommend them to anyone in Tasmania!