The Big Mexican Rancho

Great food, huge servings

My partner pre booked a table. We arrived to be ignored by two members of staff, after 15 minutes I moved into the second section of the restaurant and approached a staff member. It then took an additional 5 minutes to find our booking and an available table.
Once we were seated we were quickly left to wait again an additional 15 minutes to be offered to order a drink but we chose to then leave. Very disappointing.

A night out with friends and family at this restaurant has to be one of the most disgusting dining experiences I have ever had.

Started off by ordering Deluxe Nacho's for an entree. When they finally turned up they were just a plain order with ingredients missing. We then waited another hour and a half for our main course though we noticed other tables getting their food quicker, having arrived after us. We finally got the attention of the staff who at first gave us the 'talk to the hand' gesture and questioned as to why our meals haven't arrived. They claimed that the order was misplaced and offered no apologies. All they could say was that it wasn't their fault. Nonetheless we paid for our drinks and left. This will be one place I will avoid until management changes hands and they learn a little customer service. i wouldn't recommend this place to anyone.

Fantastic. Good food, good price, a little noisy and crowded, but the food and friendly staff make up for that.

Best Mexican feed ever...loud but very friendly, great meals and fantastic prices.