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I have been eating at this Restaurant for close to 15 years now and have always had wonderful food and service...until this evening. Instead of wanting to generate a negative review I decided to phone them to let them know we were dissatisfied with our food. I was not chasing a replacement or a refund, I understand things go wrong and thought it was more appropriate to let them know something was out of wack in the kitchen. That now seems to be my second mistake for the evening, the first being ordering food from this restaurant.
I spoke to the manager about what was wrong with our food, including an item missing, food being oily, tasteless and bland, and that the crab in the soup ...read more
Dear JRS,
Like most disgruntled customers, they appear to largely fabricate the story in your favour. We are glad you will no longer dine-in with us due to your false accusations.
Firstly, you were not missing a meal. As we explained to you on the phone, you were charged accordingly. You claimed to have ordered two servings of ...read more
