Home Entertainment Retailers
The Good Guys
Have a picture to share?
Upload it to help other users learn more about this business.
I recently purchased a Acer laptop for 900 from Cranbourne good guys. Every 5-8 minutes, laptop got stuck with the blue screen with the message of windows need restarting. I had to take it four times to the Cranbourne store to send it for repairs. Every time acer repair centre replaced something like hard hard drive, memory.... but couldn’t fix it. when i went to the Cranbourne store for these issues, there was one staff member called maya dealing with returns at store was the worst customer service i ever had. She was laughing when i told her the issues of the laptop. Specially the front desk staff was having their own discussion while customers waiting in the line. It was like funny to her coming to the store more than 8 time to drop and pick it up for a brand new laptop. Finally got my money back after talking to the manager.