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I have now been to Ultimate Dry Cleaners many times and they have always been extremely consistent on their top notch quality! They have been the best dry cleaning service I've tried! Definitely recommend and you won't be seeing me at any other dry cleaners from now on! Such a great service that provided an inexpensive and fantastic clean! Thankyou
This is the single most worst experience i have ever had with a dry cleaner.
When i picked it up it was in tatters, numerous rips and holes, and bleached and stretch.
Obviously used wrong chemical. It had been cleaned by them once before with no problems.
It was a $650 dress.
After originally admitting to damage, i since received a letter refuting they had done it, implying i was lying.
The did not offer any compensation, rather now saying i gave it to them in that condition. Which is a complete lie. And why i am now pursuing them in VCAT out of prinicipal.
