Wattletree Consulting Suites

Really unprofessional. Lost our child's urgent referral letter somewhere in their system and caused a long delay before he could have an appointment. They admitted having received the letter on two separate occassions and in both phone calls promised to ring the next day to advise of an appointment time. Yet we never heard a word from them until we had to ring a third time. The situation was complicated by the specialist relocating to new rooms midway through the debacle, though that doesn't excuse the unprofessional and potentially life threatening mismanagement.