Woolworths Ltd

I use the end self-serve register when I check-out as my trolley is out of the way so to avoid clutter. On two recent occassions I was exclusively supervised during my scanning and felt this very strange. I am a regular customer spending thousands of dollars each month in transactions. I scan fast, I don't take up space for long. On both occassions it was the same staff member - the one that doesn't respond when greeted with "Good morning", but greets the person behing me. Well, on the second occassion I had to ask the statue that was positioned near me and not blinking what was wrong, as it was all beyond awkard and not at all welcoming. As I got no change or ímprovement in the "customer service" I asked to speak to the manager. The manager approached me and I explained the bizarre behaviour of the staff member and how it made me feel and the manager just walked off. There was no apology nor any understanding displayed regarding my query of the ...read more